Business process outsourcing or BPO is a process in which specific work is assigned to an individual or a company that can perform that specific task without any fail. BPO companies in Noida have boosted the Indian corporate industry to new heights. Globalization is the main reason why this business method arrived in India in the early 90s.
Data management, HR, marketing, accounting and finance, and call center services are just a few services offered by BPO companies. From the early 90s to now, the BPO companies in Noida are tremendously growing. As a result of the BPO expansion, many young people have found work, which has led to their overall growth.
A BPO operates by contracting out a business job to a third-party service provider. The primary goal of the Business Process Outsourcing sector is to deliver highly effective and efficient services at the most competitive pricing. In the whole of north India Noida is known as the hub of IT and software. The city contains some of the largest IT firms like HCL, TCS, Tech Mahindra etc. Many BPOs choose Noida as their headquarters or outposts because of the city's growing infrastructure and strategic location. Noida now features a number of the country's top BPOs. In this article we will share a list of Top BPO Companies in Noida.
Below are the Top 10 BPO Companies in Noida that may assist your company in expanding:
- Genpact: Genpact (NYSE: G) is a worldwide professional services company that helps companies improve their businesses. They are one of the well-known BPO service providers. They deliver digital-led innovation and digitally enabled intelligent operations for clients, guided by purpose: the tireless pursuit of a world that works better for people. They drive real-world change at scale, guided by expertise reinventing and operating thousands of processes for hundreds of customers, including several Global Fortune 500 businesses.
Address: Sector 135, Noida
- Vcare Corporation: Vcare Corporation is a well-known BPO company in Noida with headquarters in the United States. It specializes in providing high-quality BPO services at a low cost. The company was founded in 1999 and has over 13+ years of expertise in the business process outsourcing market. By providing a flexible delivery approach and outstanding services, the company hopes to establish long-term relationships with clients. Answering services, telecom billing services, IVR solutions, and knowledge process outsourcing are among the services offered by Vcare Corporation. Customer service is available 24 hours a day, seven days a week, in a variety of languages, depending on the needs of the consumers. A brilliant pool of 2000 individuals works for the company to give exceptional services.
Address: Sector 63, Noida
- Fiserv: Fiserv is a famous brand in the business process outsourcing market, and it has been providing exceptional services for over 30 years. The company employs over 21000 people throughout the world, serving 14500 customers. Fiserv BPO solutions help businesses retain high-value client relationships. Fiserv can give clients tailor-made, cost-effective business solutions because of innovative solutions and extensive domain understanding.
Address: Sector 62, Noida
- Go4Customer: Go4customer is a well-known BPO service provider with headquarters in the United Kingdom. It focuses on offering low-cost, high-quality Business Process Outsourcing services. With over 1200 well-educated staff and several sites in India, the United Kingdom, and the United States, the firm is well-positioned to exceed client happiness at every point of contact. They are an Indian call center outsourcing firm with data center and digital marketing services thrown in for good measure. Market research, verification services, e-mail and chat assistance, and AI chatbot services are some of the ways they communicate with their customers.
Address: Noida Special Economic Zone (NSEZ) Phase II, Noida
- iEnergizer Limited: iEnergizer is a worldwide supplier of Business Process Outsourcing (BPO) products, including chat, claims, and investor relations. They were established in 2000 and now employ over 12,000 people across 11 delivery locations on six continents. Their service representatives are among the industry's best-trained subject matter experts, and our employee and customer retention rates are among the greatest.
Address: Sector 60, Noida
- Virtual Employee: In the year 2007, the company Virtual Employee (P) Ltd was founded. This is one of the city's few 5-star BPO firms. It serves as a one-stop-shop for all of your business's requirements. IT Outsourcing, Digital Marketing, Content Writing, Mobile App Development, Data Entry, Graphic and Web Development, Multimedia, Animation, Engineering, and Architecture are some of the services they provide. It boasts some of the brightest brains in the world working on each project with zeal. Since then, the firm has grown to more than 400 employees, is ISO 9001-2008 certified, and is NASSCOM-affiliated, with a worldwide customer base spanning five continents and a broad spectrum of IT and non-IT services across numerous sectors.
Address: Noida Special Economic Zone, Block A, Phase-2, Noida
- Plaxonic Technologies: Plaxonic Technologies was established on September 5, 2013, with the tagline "Invent & Innovate." This is a firm that focuses on BPO, artificial intelligence and automation, data analytics, digital marketing, and app development. They believe in delivering timeless solutions. They also have several digital enterprise and cloud services under their belt.
Address: Sector 59, Noida
- R Systems: R Systems is a significant provider of IT services and solutions in India. It has a well-established BPO section that handles outsourcing activities. It has a brilliant team of specialists with extensive domain knowledge in their respective fields. Telecom & Digital Media, Banking & Finance, HealthCare, Manufacturing & Logistics, and Government Services are among the industries for which it provides a comprehensive range of IT and BPO solutions. Currently, the firm has 13 development centers throughout the world and employs a robust staff of 2500 skilled workers. Clients all around the world benefit from the company's Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services, which are available 24 hours a day, 7 days a week. Skilled workers, creative technology, and the capacity to adapt to technical difficulties are the company's strengths.
Address: Sector 59, Noida
- Pan Business Lists Pvt. Ltd: Pan Business Lists Pvt. Ltd is another major participant in the BPO market, offering low-cost business solutions to corporations all around the world. It has a fantastic staff of specialists that work 24 hours a day, seven days a week to provide customized services to meet the needs of consumers.
Address: Sector 8, Noida
- BorderlessMind: They've been providing services all across the world since 1999. They provide recruiting services that are both risk-free and convenient. Simply choose the position, fill out a form, and conduct an interview, and voila, you have a problem-solver on board. They have established a reputable brand in the sea of BPO businesses in Delhi and India after being accredited by Google AdWords, Microsoft, and Clutch.
Address: Sector 59, Noida
Read More: Leading Call Center Companies in India
List of BPO Company Jobs in Noida
Working in the business process outsourcing market might open up a lot of doors for you. The following are some of the most prevalent but well-liked positions in this industry:
1. Customer Service Expert
Average Salary: INR 2,05,995 per year
Customer service expert’s primary responsibilities include processing customer complaints about a certain product or service. To ensure customer satisfaction, organizations typically outsource this responsibility to third-party companies. These individuals might work in education, retail, medical, manufacturing, or other service-oriented businesses while working in the BPO industry.
2. Customer Success Manager
Average Salary: INR 5,17,234 per year
Customers are managed by a customer success manager after they make a purchase from a firm. They assist consumers in understanding the product and services, as well as answering client calls and providing customer assistance. They also place a premium on providing an amazing customer experience, which aids in customer retention and brand loyalty.
3. Data Aggregator/Collector
Average Salary: INR 1,90,549 per year
A data collector's primary responsibility is to enter information into a database. These experts make certain that the data gathering source is trustworthy and correct. They also study the data and develop a data model for analysis using various statistical applications.
Average Salary: INR 3,57,169 per year
Accountants are in charge of processing payments. Purchases and orders are received, processed, retrieved, verified, tracked, and recorded by these individuals. They also keep track of a business's costs and obligations. Ensuring that a corporation receives credit for outstanding memoranda may be a component of their job description.
Average Salary: INR 357,776 per year
Also Check: BPO Companies - How to Choose the Best in India?
A bookkeeper's primary responsibilities include keeping track of a company's financial transactions, such as sales, expenses, and income. By recording debits and credits, these specialists maintain track of the general ledger. Preparing records for the accountant, as well as balance sheets, income statements, and other financial reports, are all part of their daily routine.
BPO companies in Noida Sector 81, Sector 63, Sector 65, Sector 59, and BPO firms in Noida Sector 62 may be contacted for BPO jobs in Noida. Some of the BPOs on this list may be considered among the best BPO companies in Noida.
Which BPO company is best in Noida?
Pan Business Lists Pvt. Ltd
What is domestic BPO?
Domestic BPO is a collaboration between two firms in the same nation in which one outsources some aspects of its operations to the other. In contrast to worldwide BPO, this sort of business process outsourcing is localized.
Is Noida a decent place to work in BPO?
Due to an astounding 11% employment growth rate, the city was named the greatest city in Business Today's study. Here, 59% of professionals earn between 3 and 10 lakhs per year, and the average salary is almost INR 750,000. The per capita income is INR 122,212 per annum, with a credit growth rate of 25%.
Which is the largest BPO firm in Noida?
It all depends on the company's size, employees' strength, skills, revenue, benefits of services, employee engagement, policies, work environment, etc. Each company has its strategies of work, and everyone reacts differently to that.
Why should I entrust my business requirements to Go4customer BPO Noida?
Go4customer BPO Noida selects and teaches specialists in the operational procedures that will improve your business outcomes, just as you are an expert in your sector. For almost two decades, Go4customer has assisted complicated businesses in increasing efficiency, improving customer connections, and lowering expenses. Go4customer has earned multiple honors for its good work environment, in addition to excelling in optimizing operations and achieving outcomes for our clients.