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Go4customer Blog

Integration of IVR in Call Center for E-Commerce Business

Posted by Vaishnavi Verma on Apr 15, 2020 02:43:49 pm
Integration of IVR in Call Center

Having a query regarding the shipping status of your order?... to assimilate the issue with better customer service and deliveries, the e-commerce and retail business organizations are seen implementing the call centers in their business niche. But have you ever wondered, how prominent it is for call center organizations to lay their hand on the latest set of technologies, in order to scale in the list of customer’s choice? ... Read more>>

AI Call Center Solutions: Future of Exceptional Customer Service

Posted by Vaishnavi Verma on Apr 13, 2020 04:10:12 pm
AI-Call-Center

Facing an issue in installing a device?... Well till now we just use to pick up the phone and dial a number and get in touch with the call center executive. But have you ever wondered, is the situation going to be the same... even after five to ten years from now?... Maybe not! The interference of technology in the belvedere of call center solutions has altercated the definition of customer service. The methodology to gain ass... Read more>>

AI for Voice Recognition: Purpose, Application & Future

Posted by Vaishnavi Verma on Apr 08, 2020 11:12:48 am
AI-Voice-Recognisition

Let’s talk about a few years back only, have you ever wondered at that moment that your voice can act as a command for getting the task done?... Maybe no!  With the advent of technology, the method to get a task done has revolutionized in an advance and an unexpected way. We all know how AI is playing a major role in setting the dimensions of our technological world. Encompassing the human beings as well technologies... Read more>>

The Comprehensive Guide to Startup Marketing

Posted by Vaishnavi Verma on Apr 06, 2020 10:57:51 am
Startup-Marketing

Startups have always been a point of fascination among youth and business enthusiasts. But have you ever wondered what it takes to run a Startup maybe- idea, budget and more specifically a marketing strategy open known as startup marketing. Startup marketing usually involves the marketing practices that can bring up the business idea on the direct table of customers. The more customer engagement is there, more will be the cha... Read more>>

Ethical Hacking and Cyber Security for Enterprises: Purpose & Security Stance

Posted by Vaishnavi Verma on Apr 01, 2020 10:52:59 am
Ethical Hacking and Cyber Security

In the digital world, the medium to connect with anyone around the globe has become much easier than expected. With ease to the speed of connectivity, the threat to exposure of data leakage has grown up over time. Today, almost each business organizations have switched its move to cloud based services, where almost every data is on some another level of the virtual platform. Therefore, it becomes a topmost priority for the busi... Read more>>

Virtual Reality vs Augmented Reality: Technology to Rule Gaming Sector in 2020

Posted by Vaishnavi Verma on Mar 30, 2020 12:22:40 pm
VR_vs_AR

Gaming has always been a point of fascination among young users. Previously, the gaming uses to reside in the fields and in the courts, which somehow transferred to the inches of the screen over the passage of time. Nowadays, the definition of gaming doesn’t lock itself to kill the boring time. Instead, it is has become an urge to make some career opportunities in the field. Yes, you read it right… Gaming is now a ... Read more>>

All You Need to Know About AI for Image Recognition!

Posted by Vaishnavi Verma on Mar 25, 2020 03:12:31 pm
AI-Image-Recognition

In today’s era, where almost everything is settled down in the bits of 0 and 1, all we can expect is the digitalization of our daily life approach and task related to it. Similar to operations of development and codes, our view to visualize the practice of five and dime has been altercated into the easy steps via the technology of Artificial Intelligence. Generally, if you hear the word ‘Image’, the first thing a... Read more>>

Adoption of technology in social media and how they are adding productivity and value

Posted by Guest Author on Mar 23, 2020 04:35:02 pm
technology-social-media

Thanks to the Internet’s soaring popularity, people use social media tools for connecting with each other online. Brands use these tools to connect with potential and current customers and market their products. Platforms like Instagram, Facebook, Twitter, and LinkedIn are changing people’s lives. Facebook’s social networking directive enables you to create personal accounts and connect with fellow users. It en... Read more>>

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