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How Can You Tackle the Stress in Call Center Jobs?

Posted by Vaishnavi Verma on Mar 03, 2020 05:37:24 pm
tackle_stress_call_center_jobs

Having a rough day at work is quite normal, till the time it becomes a daily headache, commonly known as ‘Work-Related Stress’. All we know is call center jobs to require a great deal of endurance and patience while delivering the call center services to the customer over a phone call. The job role is challenging as well as hectic swaddled along with call center stress, making a tough atmosphere for carrying the chores... Read more>>

Shape Your Career in BPO with Exceptional Opportunities

Posted by Vaishnavi Verma on Feb 29, 2020 03:59:56 pm
Career_in_BPO_Industry

Starting your career as a BPO executive is great to brush your soft skills when you are at entry level as a fresher. But continuing the job role for over a year becomes a challenging task fearing the stagnant growth rate… firstly let’s clear the cloud of myths around the percentage of growth rate… Like any other profession, a career in BPO jobs also does offer the steps of success and growth, if enhanced well. ... Read more>>

Prognostication for AI Customer Care Service and Solutions in Coming Decade

Posted by Vaishnavi Verma on Feb 27, 2020 05:01:52 pm
Future_Of_AI_in_Customer_Service

Living in the year 2020, you must have experienced the encounter with AI in your daily life chores. It could be either the suggestion of replies to messages on LinkedIn or gaining the support from the help section of Swiggy. Today, our daily life experience is somehow swaddled with the latest mode of technologies, when it comes to making the process fast and easier. One of such is the implementation of AI customer care service ... Read more>>

How Air Pollution is Hampering the Productivity of Your Employees?

Posted by Vaishnavi Verma on Feb 26, 2020 10:44:32 am
Air_Pollution_Hampering_Employees

Labour is an essential aspect of the nation’s economy. Investing the assets in favor of labor’s productivity bolsters in inflating the scale of business structure. Currently, call centers in India are seen as a major area, revoking the stagnant flow of the economy. Today, India is known as an outsourcing hub across the globe. The ‘hub’ has successfully created a wide belvedere with ‘n’ numbers o... Read more>>

Tips & Tricks: How to Secure Your WhatsApp Chat?

Posted by Vaishnavi Verma on Feb 21, 2020 11:35:31 am
Whatsapp_Secure_Chat

Want to connect with a cousin to show off your new prom dress?... WhatsApp Video Call…Checked! Planning to expand the business by connecting directly with customers?... WhatsApp Business Account… Checked! Having spontaneous party plans?... WhatsApp Instant Chat… Checked! WhatsApp is one for all solutions when it comes to serving the daily obligations of its customers via its customer support services. Cu... Read more>>

In 2020, How Artificial Intelligence And Machine Learning Can Improve The Education Field?

Posted by Guest Author on Feb 19, 2020 06:01:42 pm
AI_with_Education

Artificial Intelligence and Machine Learning are two of those technologies that have the caliber to transform the way problems are solved. There are several existing issues, even in the education industry and only AI and ML are capable of rectifying the problems. One of the biggest problems that the education industry is facing is the increasing volume of students in the classes. Also, less level of engagement with the students is one o... Read more>>

Click Fraud: Clicking on Malicious Link Can Empty Your Bank Account

Posted by Vaishnavi Verma on Feb 19, 2020 12:21:29 pm
click fraud

You must have heard the cases of money deduction from the bank account on the name of ATM renewal. Here, the call is made by imposters claiming themselves as a call center or bank executive of XYZ bank. In past years, the number of customers are being duped leaving them on the verge of bankruptcy. The concerned banks and Reserve Bank of India (RBI) issue the set of advisory regularly, to raise awareness for the possible causes. ... Read more>>

Do’s and Don’ts: Internet Safety Tips for Kids

Posted by Vaishnavi Verma on Feb 17, 2020 01:16:09 pm
Safety_Internet_Day

It’s the matter of yesterday when my nephew of age 5 was grumbling just because he is being restricted to spend more time on the mobile phone. The moment came to me as a shock because he was naming the fancy terms, propounded under the umbrella of the internet. The advent of technology has made an easy go for smart hand-held devices to adults, teens, and kids, as well. According to the recent blog of Google, Parents are b... Read more>>

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