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Go4customer Blog

How Air Pollution is Hampering the Productivity of Your Employees?

Posted by Vaishnavi Verma on Feb 26, 2020 10:44:32 am
Air_Pollution_Hampering_Employees

Labour is an essential aspect of the nation’s economy. Investing the assets in favor of labor’s productivity bolsters in inflating the scale of business structure. Currently, call centers in India are seen as a major area, revoking the stagnant flow of the economy. Today, India is known as an outsourcing hub across the globe. The ‘hub’ has successfully created a wide belvedere with ‘n’ numbers o... Read more>>

Tips & Tricks: How to Secure Your WhatsApp Chat?

Posted by Vaishnavi Verma on Feb 21, 2020 11:35:31 am
Whatsapp_Secure_Chat

Want to connect with a cousin to show off your new prom dress?... WhatsApp Video Call…Checked! Planning to expand the business by connecting directly with customers?... WhatsApp Business Account… Checked! Having spontaneous party plans?... WhatsApp Instant Chat… Checked! WhatsApp is one for all solutions when it comes to serving the daily obligations of its customers via its customer support services. Cu... Read more>>

In 2020, How Artificial Intelligence And Machine Learning Can Improve The Education Field?

Posted by Guest Author on Feb 19, 2020 06:01:42 pm
AI_with_Education

Artificial Intelligence and Machine Learning are two of those technologies that have the caliber to transform the way problems are solved. There are several existing issues, even in the education industry and only AI and ML are capable of rectifying the problems. One of the biggest problems that the education industry is facing is the increasing volume of students in the classes. Also, less level of engagement with the students is one o... Read more>>

Click Fraud: Clicking on Malicious Link Can Empty Your Bank Account

Posted by Vaishnavi Verma on Feb 19, 2020 12:21:29 pm
click fraud

You must have heard the cases of money deduction from the bank account on the name of ATM renewal. Here, the call is made by imposters claiming themselves as a call center or bank executive of XYZ bank. In past years, the number of customers are being duped leaving them on the verge of bankruptcy. The concerned banks and Reserve Bank of India (RBI) issue the set of advisory regularly, to raise awareness for the possible causes. ... Read more>>

Do’s and Don’ts: Internet Safety Tips for Kids

Posted by Vaishnavi Verma on Feb 17, 2020 01:16:09 pm
Safety_Internet_Day

It’s the matter of yesterday when my nephew of age 5 was grumbling just because he is being restricted to spend more time on the mobile phone. The moment came to me as a shock because he was naming the fancy terms, propounded under the umbrella of the internet. The advent of technology has made an easy go for smart hand-held devices to adults, teens, and kids, as well. According to the recent blog of Google, Parents are b... Read more>>

Top Chatbots Improving Customer Service in India

Posted by Vaishnavi Verma on Feb 12, 2020 12:40:38 pm
Chatbots-Customer-Service

Hi, how can I help you?... Send a message, How’s the traffic to the nearest road, Make me laugh and Set a Reminder are few prompt, that you are going to encounter once you connect with Google Assistant. The AI-based technology has made life easier, where the one doesn’t need to hunt five and dime. All you need to do is to create rich commands… and the information is on the screen! India being the populat... Read more>>

How AI Can Help in Managing the Outbreaks of Deadly Viruses?

Posted by Vaishnavi Verma on Jan 31, 2020 01:17:25 pm
AI_Health_Sector

It’s the matter of last week only when my whole Facebook feed was flooded with the posts of China’s recent epidemic dimming the lights of celebrations for Chinese New Year. Apparently, the buzz on news and millennials page was swinging around the outbreak of Coronavirus in the Wuhan city. The sudden outbreak has made the world amused by its deadly consequences along with the rising death toll rate. The world is progres... Read more>>

Cyber Warfare: The Disruptive Application of Artificial Intelligence

Posted by Vaishnavi Verma on Jan 30, 2020 05:59:58 pm
AI_CyberWarfare

Artificial Intelligence, no doubt is the responsible entity for the changing dynamics of everyday chores. The expedition can be seen from the automated experience of listening to music through some mere commands to accessing help from an AI-based call center. Witnessing the constant emergence of technology, Gartner predicted that, ‘By the end of the year 2021, 80% of evolving technologies will mark their foundation on Artifi... Read more>>

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Next-Gen BPO Services: Transforming Call Center Operations in India

Discover top-tier BPO services at Go4customer, where we reshape call center outsourcing to fuel your business expansion. Our call center in India mixes high-tech AI with the insights from data to make sure all of our training is top-notch and to offer broad 360° customer support and call center services. Join us and build customer relationships grounded in trust and top-class service experiences.